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February 27, 2018

E-book: 7 Steps to a Better Patient Experience

Few of us would say a hospital stay is our favorite experience. It’s a stressful, emotional and often confusing time. So how can a hospital turn a patient’s experience into a positive one?

One of the biggest opportunities a hospital can leverage is to make better use of the technology investment they’ve already made – down to the televisions in the patient’s room. I developed this e-book as a step-by-step guide to seven proven ways hospitals can improve patient satisfaction. Read the e-book.